Refund and Return policy

At InLikeness.Co, we place the highest importance on ensuring that every customer feels secure in their purchase and fully confident in the process. Because of this, we have developed a return and refund policy that is as detailed and transparent as possible, allowing you to understand exactly how returns are handled, what to expect in terms of processing, and how our delivery guarantees are upheld. We encourage every customer to read through this policy carefully in its entirety before beginning a return request, as the conditions outlined here are essential to keeping our system fair and consistent for everyone.

All Products are made to order and specifically designed and printed on your behalf. Due to this, we do not accept returns except for under strict conditions. Reasons include torn, ripped, stained, or destroyed products upon opening and without use. Reasons may also include Incorrectly printed, misprinted, or faulty design work; and an incorrect product being sent to you (size, color, or less quantity then ordered) upon opening and without use. This applies to all final sale items. By making a purchase of any of these items, you acknowledge and agree that the sale is conclusive. This policy is in place not to be restrictive, but to ensure that quality standards and fairness are maintained across all orders, both for you and for the broader customer community.

Due to our policy, we cannot accept returns or refunds for items that do not fit as well as you may have expected. We encourage you to thoroughly read through our sizing chart for each clothing article, as they all have a unique fit. We encourage you to also read through the care instructions for each item, as the material of many articles of clothing can cause shrinkage or wear overtime if not handled carefully.

Provided that the item in question is unworn, unwashed, unused, and still in the exact condition it was received. Any such request must be initiated within seven calendar days from the date of delivery as confirmed by the carrier’s tracking information. To begin the process, you will be required to submit a request through our contact page or email in.likenessco@gmail.com and include supporting materials such as your original packing slip or order confirmation email, along with clear photographs of the item, its packaging, and the shipping label. These steps are not meant to discourage you, but rather to expedite the process by helping our team verify the condition and authenticity of the item before it enters our inspection queue.

Once your return has been received at our facility, it will undergo a careful inspection process to confirm that it meets all eligibility requirements. This process may take time depending on order volume, but rest assured we review every item thoroughly to ensure fairness. If approved, your refund will be directed back to your original method of payment, whether that is your bank account, debit card, or credit card. Please note that once processed, the timeframe for the funds to appear can vary depending on your financial institution and may take 10 to 15 business days. Refunds are not provided in the form of store credit, and exchanges are reserved exclusively for items that arrive defective or damaged. In these rare cases, we will make every effort to replace the item with an identical one, though this is contingent on availability.

For customers returning items, please understand that all return shipping costs are the responsibility of the customer. In order to protect yourself, we strongly recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee receipt of items that do not arrive at our facility, and therefore tracking is essential. International customers are additionally responsible for covering any customs duties, taxes, or import fees associated with their return shipment.

Our policies may appear detailed, but they are designed with one purpose in mind: to create the highest possible standard of accountability, quality control, and fairness for every customer. By following the steps and guidelines outlined above, you help us maintain this standard while ensuring your request is resolved accurately and thoroughly. We appreciate your understanding and cooperation, and we thank you for supporting InLikenessCo.